We may collect information you choose to provide through our website, contact forms, email, phone calls, account inquiries, or partner onboarding requests. This may include your name, clinic or company, professional role, email address, phone number, shipping or business address, licensing information, and the details of your request.
Do not submit protected health information or patient-identifiable information through public website forms. Patient-specific prescription and pharmacy information should be transmitted only through approved pharmacy, prescriber, or secure communication channels. When we handle protected health information, we do so in accordance with applicable healthcare privacy laws and our operational safeguards.
We use collected information to respond to inquiries, evaluate prospective prescriber and partner relationships, provide requested information about our services, support onboarding, maintain business records, improve our website, comply with legal and regulatory obligations, and protect the security and integrity of our operations.
Our website may collect standard technical information such as device type, browser, pages visited, referring URLs, approximate location, and interaction data. We may use cookies or similar technologies to help the site function, understand usage, and improve performance. You can adjust cookie settings through your browser.
We do not sell personal information. We may share information with service providers who help us operate our website, communications, onboarding, pharmacy systems, compliance processes, or business services. We may also disclose information when required by law, regulation, subpoena, licensing authority, or to protect our rights, safety, and operations.
We use administrative, technical, and physical safeguards designed to protect information in our care. No website, email, or electronic system can be guaranteed fully secure. We retain information for as long as needed to fulfill the purposes described in this policy, support our business and legal obligations, and comply with pharmacy and regulatory recordkeeping requirements.
You may contact us to update your business contact information, request that we stop sending non-essential communications, or ask questions about how your information is handled. Some information may need to be retained for legal, pharmacy, compliance, security, or legitimate business purposes.
We may update this privacy policy from time to time; the effective date above reflects the latest revision. Questions about this policy can be sent to hello@premiumcompounding.com or directed by phone to 256-685-5138.
Program description. If you opt in, you may receive text messages from Premium
Compounding Pharmacy LLC, including transactional messages such as account notifications, prescription
and order updates, delivery updates, and customer-care communications. You may also receive promotional
messages, announcements, or educational content only when you provide separate, explicit consent.
Consent. By providing your mobile number and affirmatively opting in through a clear,
unchecked consent mechanism, you provide express written consent to receive the text messages you
selected. Consent to promotional text messages is not a condition of purchase.
Message frequency. Message frequency varies depending on your account activity,
interaction with our services, and the communication preferences you select.
Fees. Message and data rates may apply.
Opt-out. You may opt out at any time by replying STOP. You may receive one final text
message confirming your opt-out request. Promotional messages will stop immediately upon opt-out;
transactional messages may continue only where permitted and necessary to provide services you request.
Help. Reply HELP for help, email
hello@premiumcompounding.com,
or call 256-685-5138.
Opt-in confirmation. After opting in, you may receive a confirmation message identifying
Premium Compounding Pharmacy, describing the selected messaging program, stating that message frequency
varies and message and data rates may apply, providing STOP and HELP instructions, and listing customer
support contact information.
No mobile information, including mobile phone numbers, SMS opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes. Your consent to receive text messages from Premium Compounding Pharmacy LLC is strictly between you and us, and we do not sell or share text messaging lists with data aggregators. We may use service providers, including SMS delivery and customer-relationship platforms, solely to operate our messaging program on our behalf and subject to contractual confidentiality and data-protection obligations.